Facebook Messenger not working

Facebook Messenger has become a fundamental contact tool for everyone. Due to its global reach and daily usage, Messenger`s seamless performance matters for both personal and professional use. But what arises in mind when Messenger suddenly stops? It's troubling when you aren't able to share or receive a reel, photo, message, or any call because your Facebook is no longer responding. 

The guide in our blog offers you practical fixes for messenger problems and helps you re-enable missed notifications. 

Facebook Messenger is not working on the Phone. 

Facebook Messenger has a billion users in the world. Whether you are on Android or iOS, the app is necessary for staying connected with people. But if Messenger suddenly stops working on both platforms.

 Refreshing the messenger can solve the common issues.

• Close or reopen the app on your device.
• Pull down on the chat list, hold it, then you see the refresh icon, and release to refresh it.
• Restart and check for updates.

Note: If the issue remains and is not solved by simply refreshing the messenger. Then, here are the tips on how to fix Messenger if it's not working.

Facebook Messenger is not working on Android (Samsung )

Many Android users face problems like apps not opening, messages not sending, or constant crashing that disrupts communication.

Restart your device or check for updates if the problem is not solved by simply refreshing the messenger. Here are some more tips on how to fix Messenger if it's not working.

1. Internet Issues:

A weak or unstable internet connection may cause your messenger to stop making calls, sending messages,  loading pictures, or receiving notifications.

Solution: 

• Restart your router if using Wifi, turn airplane mode on and OFF to reset your network.

2. Facebook server issues

Sometimes, Facebook's server faces temporary server downtime or technical problems, which cause problems for millions of users at once.

Solution: 

• The server issues are problems that are on Facebook`s end, not your end. In this situation, you just need to be patient and check for the status until the issue is resolved.

3. Corrupted app cache or data

The cache temporarily stores the data, and its function is to speed up the performance. But sometimes the data can be corrupted and create an issue in performance.

Solution: 

• Freed up the memory regularly and remove unwanted files, which can boost the performance.

4. Outdated app version

Try to keep your apps or phone updated. An outdated version might not be compatible, which causes errors and leads to crashes, and prevents Facebook from working smoothly.                              

Solution: 

• Go to the Google Play Store> search for Facebook Messenger 
• Click on update to install the latest version 

5. Background App Restrictions

 Battery optimization or background restrictions may prevent Messenger from working in real time. 

Solution: 

• Go to the settings>tap on battery> app battery usage>or battery optimization. Find Messenger, then select Don't optimize. 
• Allow background activity. Allow permission to the Messenger to run in the background, so that it is able to deliver you messages or any other notifications.

6. Account or login issues

Your Facebook Messenger is aligned with your  Facebook account. Common Issues, such as a locked, disabled, restricted account, or wrong login credentials, will restrict you from signing in.

Solution: 

• If you forgot your email password, then click on forgot password to reset it.
• If you forget your Facebook password, then go to the login page, choose password reset, and set a new password.
• Visit the Facebook help centre.

Facebook Messenger is not working on IOS.

• Poor internet issues: Messenger requires a stable wi-fi or mobile data connection to work properly. Weak Wi-Fi or an unstable mobile network may cause delays.
• Outdated OS version: Old or outdated OS versions may cause glitches in performance.
• Cache/data corruption: Temporary data sometimes gets corrupted or slows down, or crashes the app.
• Storage limitations: Low storage space can slow down or crash apps
• Server outages: Not every messenger problem comes from your phone or internet connection; sometimes, the issue is caused by Facebook`s server.

Fixes of Facebook Messenger in IOS

• Check for internet connection, switch between wi-fi and mobile data 
• Update the messenger from the app store.
•  Update your phone 
• Restart your iPhone to clear temporary problems.
• Reinstall Messenger for a clean setup.
• Free up the storage to ensure smooth performance.

How to  Reset the Messenger or Clear Cache

If you want to reset Messenger or clear the cache of Messenger, then follow these steps: 

Steps to reset Messenger on Android

• Open setting>Apps
• Scroll down and tap on Messenger
• Select storage
• For a temporary reset, tap clear cache
• To fully reset Messenger, tap on Clear Data. 

Steps to reset Messenger on iOS

• Go to the settings, select  general
• Next is to  tap on iPhone storage
• Select Messenger from the options
• Tap on the offload App or delete app to fully reset.
• Reinstall the Messenger from the App Store

How to reinstall Messenger 

If I uninstall and reinstall Messenger, then what happens? Keep in mind that your data or chats won't be removed because data is saved on Facebook`s servers, not on our device. Once you log back in after reinstalling, all your conversations will be available again. The data that was not backed up might be lost.

Steps to Reinstall Messenger on Android

• Open setting >Apps
• Scroll down and click on Messenger
• Tap to uninstall
• Go to the Google Play Store 
• Search for Messenger and tap to install.
• Open the app and log in with your Facebook account.

Steps to Reinstall Messenger on IOS

• Tap and hold the Messenger app button on your homescreen.
• Select Remove app >then delete app
• Open the app store 
• Search for the messenger icon and tap on download 
• Open the app and sign in again

Messenger Not Working on Desktop (Browser & App)

Here`s a quick troubleshooting guide if Messenger is not working on desktop or on Mac 

• Clear browser cache and cookies: Clear browser cache and cookies. An old or corrupted cache can cause loading issues.
• Try messenger.com directly: Sometimes Facebook`s site glitches, but the Messenger site works independently.
• Switch browsers: You should try another browser, i.e, Chrome or Firefox for iPhone, switch to Safari to test if the problem is in your browser or not.
• Update your browser: Outdated versions may not support Messenger properly. Install the latest version for compatibility. 
• Disable conflicting extensions: Ad- blockers, privacy tools, or script blockers can interfere with Messenger and may block it.

Special Cases & Common Error Scenarios

Here are some special cases and common errors : 

• Picture not sending: Sometimes Messenger does not send or load the picture, which happens due to a weak internet connection, oversized file cache issues.
• Video call not working (e.g, in the U.S.A): It also happens due to poor connectivity, outdated app browsers, or blocked camera/microphone permissions.
• Notification not showing: It's usually linked to your notification settings; you might have turned the notifications off. Do not disturb mode is enabled, or background app restrictions.

Facebook Messenger camera is not working

• Ensure that your camera is not blocked
• Update the messenger or browser to the latest version
• Check for app pr browser permissions, and if it's not allowed, then allow Messenger to access your camera in the system

Preventing Messenger Issues in the Future

Keep messenger updated 

• Old versions may not be compatible with your device and may cause glitches. 
• Install the latest updates to fix the latest bug issues.

Clear cache regularly

• Freed up the memory and keep your cache clean and clear for smooth performance.

Avoid public Wi-Fi and use a strong network

• Avoiding public wi-fi can keep your conversation secure. 
• Use a strong network that helps your messenger seamlessly perform without any delays.

Conclusions

If you want to stay connected and not want to miss your notifications, then you have to find out common issues that stop your messenger from working and try to fix them. The fixes in our blog will enable you to connect again. But if you have tried all of these tips but still Facebook is not working, then you need to contact Facebook's help center for more help.